FAQs

  • Please make sure your address is correct, including apartment number. I am not responsible for orders that are returned/ lost due to incorrect or incomplete address details. If an order is returned, there will be a fee to reship it.
  • If youve been sent tracking and your package has gone missing or hasnt been delivered, please check with your local post office or mail carrier, once it leaves the warehouse, i cannot track it. If a package is returned to me, i will send you an incoice to reship.
  • I am not responsible for any fees incurred for international shipments held at customs (custom/duties fees) or for packages that are lost in the mail.
  • Items are made to order, therefore all sales are final
  • If you notice an error with your order, please notify me within 12 hours after purchasing as orders go into production quickly, once they enter production, details such as color, size or change of details cannot be altered.
  • Under any circumstances their will be no form of reduplicating , re-using designs, re-sale ,displaying, copying, or any other form of use of my designs/artworks/clothes etc, all artworks are signed under my name, all designs are under my brand, all clothing are under the shopify standard copyrighted rules and business. 
  • If you have any other questions regarding an order, that is not covered above, please email my personal email keikimaimiti310@gmail.com with your name and order number, please note this business is still under construction and i am still learning things and will do my best to meet the best standard to your satisfaction.